The end of pursuing this aim is:
- the quality of the product and the service, evidenced by the constant appreciated on the part of our clients, is the principal competitive instrument of the company, in respect of the expectations and specific requirements of our clients, the satisfaction of the latter is obtained by means of constant high quality of the products and services offered. Objectives which also follow through constant improvement.
- As a consequence, maximum attention must be placed on all preventative actions and on constant quality improvement
- Quality is not only the responsibility and a target for some members of staff, but all employees should feel involved, starting with those with functional responsibility who provide the necessary conditions to achieve the above-mentioned objectives.
Moreover:
- Annually the Directors of Mollificio Valli Srl indicate the objectives to be achieved, documenting them in a clear manner and indicating the relative means of measuring achievement.
- The Directors recognise the contribution that every worker can make towards achievement of the above-mentioned objectives, and therefore gives workers the maximum autonomy and responsibility, invests in education and training and looks to create the most appropriate conditions for everybody to carry out their activities in the best manner possible including:
- Increasing their own technical level and their own knowledge;
- Learning to concern themselves directly with the analysis of the problem;
- Stimulating professional growth.
- Both the Directors and all the workers must continually and systematically concern themselves with the evaluation of all the risks present in the workplace and identification of suitable measures for constant improvement of the health and safetyconditions within the company.
- It is in the interests of all personnel in the company to respect the environment which surrounds them. For this reason the separate collection of different types of waste materials, whether they be industrial or personal, is of fundamental importance.
Mollificio Valli has always pointed to its Quality to attain satisfaction of its clients.
In 2002 it converted the certificate for ISO 9002:1994 into ISO 9001:2000 and in 2005 there followed the certificate according to the technical specification ISO/TS 16949 for suppliers in the AUTOMOTIVE sector.
In the same manner, the department for Quality Control evolved, with cutting edge technology whether in terms of specific checks on the springs, or, more generally, for dimensional checks of any type of article.
Mollificio Valli is equipped with the following instruments to control springs:
7 automatic and 2 manual load testers able to cover all possible customers’ requests : the various load cells reach from a few grams up to 1000 kg, with resolutions of 0.1 g for machines of 3 kg, 1 g for those of 50 kg, etc.;
4 automatic load testers to cover selection operations at 100% on load and length;
3 machines for verification of additional characteristics such as the perpendicularity (E1) and the parallelism (E2), with high repeatability and precision in the order of 0.01 mm;
1 automatic torquemeter for verification of load and torsion.
Moreover, to guarantee the accuracy of the results obtained, Mollificio Valli trusts Microstudio, leading manufacturer in Europe in the sector of measuring machinery for springs, in all matters concerning acquisition, assistance and calibration. Microstudio has always been involved in the development of projects suitable to meet specific client requests (e.g., calibration and selection machinery to 100%).
For the dimensional verification Mollificio Valli has a MMC ZEISS multisensory machine which allows 3D measurements both with the optical technology and with a keyboard. We also have two Microstudio vision systems for two-dimensional measurements, one of which used for 100% selections.
All of them can be programmed and are therefore able to repeat a test in a short time on further pieces according to a sequence which has been pre-programmed by the operator.
The set of instruments is completed by a profile projector, two digital durometers for Rockwell measures, a micro-hardness tester for microVickers hardnesses and a large number of bench instruments such as micrometers, comparators, surface gauges and calibrators.
Thanks to the optical “Vision” microscope – Lynx series- and our staff’s experience, failure analysis can be carried out on components subjected to breakage while working. We also have equipped a test room with two machines for fatigue tests and a room for salt spray tests according to ASTM B117 standard.
Controls of incoming goods are rigorous in order to guarantee the quality of the raw material used, the controls in production and the final tests.
Finally, from the point of view of the Quality documentation, in accordance with the certification according to the technical specification ISO/TS 16949, Mollificio Valli is able to compile anything necessary to complete and present a PPAP: FMEA, control panel, MSA, APQP, PSW, etc.
03 Fatigue test machines
01 Salt spray room
01 Magnetic residual tester
01 Microhardness analysis device
01 Cleanliness analysis device (contamination level and particle size measurements)
QUALITY POLICY
Mollificio Valli’s main objective is the full satisfaction of its customers and other stakeholders through the consolidation and constant improvement of its quality management system in accordance with ISO 9001:2015 and the standard for automotive quality management systems IATF 16949:2016.
Mollificio Valli, aware of the ever-increasing quality requirements of the market, is committed to the continuous improvement of its results, mobilising all the resources of the company and basing itself on precise objectives aimed at:
- ensuring maximum satisfaction of the expectations and needs of customers and other interested parties in terms of product and service quality;
- outperforming the market competition with relevant overall results.
With this in mind, the guidelines of the quality policy have been defined, whereby Mollificio Valli’s management is committed to:
- Meeting customer requirements and exceeding customer expectations through full engagement and monitoring customer perception and satisfaction;
- Ensuring the full satisfaction of ownership, employees and other stakeholders through constant growth, evaluation and periodic review of the framework with a focus on risk-based thinking;
- Fostering the integration, passion, sense of belonging and active participation of people through the assignment of responsibilities and goals;
- Developing and investing in people, encouraging the growth of skills and the circulation and sharing of ideas at all levels, because people are the essence of the company, and their full involvement is fundamental to achieving our goals;
- Promoting the process approach through the collaboration and integration of business areas and the optimisation of the flow of information and data;
- Striving for continuous improvement as a corporate cultural approach by learning from mistakes without compromising on quality;
- Resolving any non-conformities by promoting actions to eliminate their root causes and prevent their recurrence;
- Basing decisions on objective data and facts in view of long-term vision and improvements by implementing the quality management system at all levels;
- Managing relations with stakeholders and promoting their involvement in a logic of sustainable and transparent partnership;
- Ensuring an appropriate working environment by proactively adopting all measures required by applicable legislation, promoting a culture of safety and ethics as set out in the company’s code of ethics, and ensuring data confidentiality.
The Management also undertakes to:
- continuously review the quality policy and the quality management system, ensuring its effectiveness and efficiency through context analysis, risk analysis and actions taken to mitigate them;
- maintain and improve the quality management system to manage and control the organisation’s performance with regard to customers;
- enhance the active participation of staff also through the promotion of awareness of quality, technology and company objectives;
- set operational objectives annually to implement our policies.
This quality policy must be understood and applied by each member of the organisation’s structure as a guide for their own activities.